Achieving disability inclusion at work takes effort, but everybody wins

Posted on 26 Nov 2024

By Rob Marshall

Disability inclusion at work

Despite mounting evidence of a clear business case for embracing workplace diversity, significant barriers for those with disability remain, says Rob Marshall, CEO of disability employment services provider MTC Australia.

The recently celebrated Inclusion at Work Week (November 18–22) provided a time to reflect on the importance of workforce diversity, especially for the 5.5 million Australians living with disability.

The labour force participation rate for people with disability is only 53.4%, compared to 84% for those without disabilities.

Women with disability face even greater challenges, experiencing lower participation rates than their male and non-disabled counterparts, and additional barriers.

This disparity in workforce participation represents vast untapped potential. There are currently 113,000 Australians living with disability, unemployed and looking to work.

By actively integrating people with disability into the workforce, businesses gain access to a broader talent pool while fostering a more equitable society.

Beyond fostering awareness, acceptance and equality, disability inclusion also has tangible economic benefits, driving both growth and profitability.

Research by Diversity Council Australia (DCA) found that organisations with diverse teams experience up to 30% higher profit margins and increased revenue.

These companies are twice as likely to see higher shareholder returns and routinely outperform others in innovation, customer service, and resilience.

"For organisations ready to champion inclusivity, the return on investment is clear: diverse teams bring fresh perspectives, unique insights, and a deeper connection to the communities they serve."
Rob Marshall, CEO of disability employment services provider MTC Australia.

At MTC Australia, our experience as an employer of diverse cohorts and a provider of specialist disability employment programs affirms these findings. Our teams have benefitted in numerous ways, from enhanced problem-solving to strengthened workplace morale.

While representation for people with disability is improving across sectors, there remains a considerable employment gap.

MTC Australia CEO Rob Marshall
MTC Australia CEO Rob Marshall.

Recent data from Indeed revealed that people with disability are still twice as likely to be unemployed as those without disabilities.

Despite the clear business case, significant barriers remain, often due to a lack of confidence and understanding on the part of employers about hiring and supporting people without disability.

Research by the Department of Social Services indicates that many employers are hesitant not out of prejudice but out of concerns about workplace adjustments and safety risks.

To address this, Australia is set to roll out the new Specialist Disability Employment Program (SDEP) on July 1, 2025. This program will broaden eligibility, enhance support, and improve employment outcomes for people with disability, fostering a more inclusive job market.

The program will include a Disability Employment Centre of Excellence, which will provide resources and information on best practices to help organisations create high-quality, supportive workplaces for employees with disability.

At MTC Australia, we believe that diversity should be seen not just as a metric but as an organisational strength that enhances innovation, creativity, and engagement.

Our mission has always been to break down barriers to employment through tailored programs and support. By providing training and resources to employers, we encourage workplaces to embrace inclusivity, leading to stronger business outcomes and more resilient teams.

For organisations ready to champion inclusivity, the return on investment is clear: diverse teams bring fresh perspectives, unique insights, and a deeper connection to the communities they serve.

In a truly inclusive workforce, everyone wins.

More opinion

Become a member of ICDA – it's free!