NSW Crown Land Manager Governance Development Program

The Department of Planning, Industry & Environment is collaborating with the Institute of Community Directors Australia to deliver a Governance Development training program for NSW Crown Land Managers (CLMs).

All CLMs involved in the management of approximately 34,000 Crown Land Reserves across NSW, those with a lease or licence on Crown land reserves, and volunteers who assist appointed CLMs manage Crown reserves are invited to participate.

This program is dedicated to supporting CLMs and provides a unique opportunity to share experiences, celebrate ideas and gain knowledge. Commencing September 2020 and continuing into 2021 you'll find free information-packed webinars with at least 2 webinars scheduled each week. Keep up-to-date by regularly checking the Reserves website and register for webinars below.

2020 Crown Land Manager Webinar Series

A celebration of ideas, knowledge and capacity-building, tailored for the managers of over 7,000 NSW Crown Land Reserves. This year, The Department of Planning, Industry & Environment and Our Community are pleased to bring you an information-packed series of free webinars and presentations. Hear from experts on some of the hottest topics, trends and issues facing Crown Land Managers in 2020.

  • Choose your preferred dates and times under each of the topics below
  • Register for each of the webinars that interest you separately
  • More information outlining the key topics that will be covered in each webinar can be found on the Reserves website

Please note some technical information

  • Participants will need access to a computer with sound and reliable internet.
  • Once registered, a link will be sent to you via email; just follow the prompts to join the webinar.
  • Be sure to check your system compatibility in advance.
  • Webinars are supported by dedicated staff as well as the presenter, and during the webinar participants will be able to type in any questions and participate in real-time polling.
  • Participants will be able to download the presentation and any other documents during the webinar and will be sent a copy of the recording within 24 hours of the webinar.
  • If you have any technical issues registering for a webinar, please contact Alan Matic via email at alanm@ourcommunity.com.au.

Register for each webinar separately - choose the time that suits you best


Crown Land Management during COVID-19

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  • Monday, 7 September 2020, 1pm (1 hour)
  • Friday, 2 October 2020, 10am (1 hour)
  • Thursday, 15 October 2020, 6pm (1 hour)
  • Thursday, 29 October 2020, 1pm (1 hour)

COVID-19 has delivered everyone with different and new challenges and managers of Crown Land reserves are no different. What have the impacts been?

What are the best methods to adapt to these challenges and overcome them? And what can we do to ensure we’re resilient when future crises come up? This webinar will look at the impacts of COVID on Crown Land management and will help guide land managers through a period of adaption to ensure the safety of stakeholders.


Understanding and working with our user groups

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  • Friday, 11 September 2020, 10am (1 hour)
  • Thursday, 1 October 2020, 1pm (1 hour)
  • Tuesday, 20 October 2020, 10am (1 hour)
  • Tuesday, 2 March 2021, 4pm (1 hour)

No decisions about public assets should be made without consulting the community. But who should we be consulting with, and how do we work out the best methods for engaging with them? What methods are less successful? How do we connect with under-represented communities? And how should we gather and evaluate a diverse range of opinions? This webinar is designed for those looking for ideas to improve understanding and working with user groups. It will cover stakeholder analysis, user consultation and feedback and evaluation.

Noncouncil clms

Roles and responsibilities of a non-council CLM

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  • Thursday, 17 September 2020, 6pm (1 hour)
  • Wednesday, 7 October 2020, 10am (1 hour)
  • Friday, 16 October 2020, 1:00pm - 3:00pm (2 hour) - combined with 4. Reporting requirements
  • Friday, 12 February 2021, 10am (1 hour)

Join us for this webinar, as we explore the roles and responsibilities of non-Council Crown Land Managers. We will be covering the important fiduciary duties of CLMs, and taking a dive into the Crown Lands Act, Regulations, Codes, Conflicts of Interests, as well as learning quick and easy ways to find all the policies, rules and regulations that you need.

This webinar is a great refresher for the more experienced and a useful induction for new CLMs and we will answer many of your questions and show you some great tools and resources.


Reporting requirements

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As a Crown Land Manager, you are required to submit an Annual report each year. Join us in this popular webinar, where we step through the various requirements that make sure you meet compliance expectations and you keep up to date with what you need to submit. The webinar is designed to be straightforward, easy to follow and will have you ticking all the boxes in no time!


Better meetings, decision-making & strategies for resolving conflict

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  • Thursday, 4 February 2021, 1pm (2 hour)
  • Thursday, 18 March 2021, 10am (2 hour)

Great decisions are made in well-run meetings. Meetings provide the space for CLM leaders to come together and steer the ship in the right direction. What improvements could be made to your meetings? Do they go too long? Are they hampered by conflict? This webinar is designed to increase understanding of meeting roles and responsibilities, dispute resolution, meeting processes such as standing orders and decision-making, and the best ways of using the Agenda, Minutes and the Decision register.


Finance basics for CLMs

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  • Wednesday 14 October 2020, 10am (1 hour)
  • Thursday, 22 October 2020, 1pm (1 hour)
  • Thursday, 11 March 2021, 1pm (1 hour)
  • Wednesday, 21 April 2021, 10am (1 hour)

The COVID-19 crisis has shown us that it is important for the whole board to understand how the finances work, so together CLMs can weather any storm. Organisations with financially literate boards are best placed to promote and fulfil their missions, regardless of what happens. What questions should CLMs ask about the finances?


Successful negotiation

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  • Friday, 23 October 2020, 1pm (1 hour)
  • Friday, 30 October 2020, 10am (1 hour)
  • Tuesday, 9 March 2021, 10am (1 hour)
  • Thursday, 15 April 2021, 1pm (1 hour)

Negotiation happens when you need something that someone else has; and there's no law that says they must give it to you! You have something they want; they have something you want; you must talk. This course is designed for those who find themselves in positions where negotiation is common and want to learn what approaches to negotiation are most effective.


Aboriginal Cultural Awareness and Engagement

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For tens of thousands of years, Aboriginal people have inhabited and managed the land. Crown land has significant spiritual, social, cultural and economic importance to the Aboriginal people of NSW. Understanding the importance of Aboriginal history and culture on Crown Land is crucial for the effective management of these sites. This webinar is designed for Crown Land managers to strengthen understanding and gain a deeper appreciation of Aboriginal culture. This webinar will provide guidance around opening a respectful dialogue, inviting participation and establishing effective partnerships with Aboriginal people from your community who may wish to contribute or become involved in the Crown reserve.

This webinar will be presented by Karen Milward, Cultural Awareness Trainer and proud Yorta Yorta Woman, and Jon Staley, Community Trainer, Institute of Community Directors Australia.


Successful Crown Reserve Promotion and Communication

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  • Monday, 9 November 2020, 6pm (1 hour session)
  • Wednesday, 25 November 2020, 10am (1 hour session)
  • Thursday, 11 February 2021, 4pm (1 hour session)
  • Monday, 22 March 2021, 1pm (1 hour session)

Good communication makes everything easier – fundraising; attracting volunteers or users to your reserve; informing and influencing decisions. Learning how to communicate effectively with your audiences will help you achieve your goals as a Crown Land Manager. Join us at this webinar for top tips for good communication – both internal and external – and build your plan for communicating with your users, the media and other stakeholders.


Planning for Emergencies

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  • Monday, 23 November 2020, 1pm (1 hour session)
  • Thursday, 10 December 2020, 6pm (1 hour session)
  • Monday, 22 February 2021, 10am (1 hour session)
  • Thursday, 25 March 2021, 4pm (1 hour session)

The reality of managing Crown Land is that there may be natural or unplanned events that lead to an emergency. The best way to cope with any emergency is to have a plan in place: to anticipate problems, undertake mitigation and have everyone in your organisation knowing what to do if/when it does happen. Join us for this webinar, which will take a deep dive into planning for emergencies. Discover the steps you can take to save lives, property and other assets.


Health & Safety - managing risks on a Crown reserve

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This webinar will help Crown Reserve Managers think systematically about possible risks, problems or disasters before they happen, and set up procedures that avoid, minimise, or cope with impacts. Join us in this webinar planning for the obvious (and not so obvious) risks on our Crown reserves. Health and safety of Crown land managers (CLMs), and the people who use Crown reserves is a key priority for the NSW government. We want everyone who manages and uses our Crown reserves to stay safe.

CLMs are expected to exercise care and due diligence, taking all reasonable and practical steps to prevent injury or illness to themselves and others. This can be achieved pro-actively by identifying and managing risks on the Crown reserve.


Event Management - and Managing in a Changing World

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  • Monday, 30 November 2020, 6pm (1 hour session)
  • Wednesday, 9 December 2020, 10am (1 hour session)
  • Friday, 19 February 2021, 1pm (1 hour session)
  • Wednesday, 10 March 2021, 4pm (1 hour session)

Great events can mobilise your community, bringing people together to enjoy and support your Crown Reserve. Hosting an event on a Crown Reserve can be a great opportunity to raise much needed funds, promote the reserve and engage with communities. It is important to ensure we have undertaken thoughtful planning and adhered to the guidelines for opening up the Reserve to the public after the COVID-19 pandemic. Join us at this webinar to help guide you through all the steps that need to be taken to host a successful event.


Volunteers, Employees and Contractors

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  • Monday, 15 March 2021, 1pm (2 hour session)
  • Tuesday, 6 April 2021, 10am (2 hour session)

Successful Crown Land managers recognise that volunteers, paid employees, and contractors are important contributors. They are valued, and valuable. In this webinar we’ll unpick the relationship between Crown Land managers and these vital partners, and put you on the right path to harmony, sustainability and success.


Introduction to Business Planning

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To ensure your the success and sustainability of your Crown Land Reserve, you need to set long-term goals then lay out a plan for achieving them. Join us at this webinar to learn the advantages of developing a planning framework as part of good governance.

Participants in this webinar will be eligible to participate in a follow-up interactive workshop.


Create Your Funding Framework

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CLMs need their funding to come from as many sources as possible to ensure you can survive if any of the funding streams run dry. Join us for an in-depth look at the many funding streams you could have at your disposal, and how to make the most of your chances of success.

Participants in this webinar will be eligible to participate in a follow-up interactive workshop


Unlocking the Potential of your Crown Reserve

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The needs of our communities are changing, as population grows, our economy evolves, and climate change impacts our land. In this fast-moving world we must optimise public land for multiple benefits that deliver tangible outcomes for the economy, the environment and our communities. In this webinar we'll help you focus on the steps you can take to unlock the potential of your Crown Reserve for the benefit of the community.

Understanding landrights

Understanding Aboriginal Land Rights and Native Title

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Aboriginal Land Rights are key to the achievement of the social, cultural, economic and environmental objectives of the Act. In this webinar we'll provide an introduction to Native Title, Aboriginal land Rights and Aboriginal Land Use Agreements and highlight the role your CLM can play in empowering Aboriginal people to play a central role in delivering the vision of the State Strategic plan.

Intro aboriginal

Introduction to Aboriginal Land Care Practices

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This webinar builds on knowledge gained in the 'Aboriginal Cultural Awareness and Engagement' webinar. In this webinar we'll examine some examples of Aboriginal Land Care and management practices, and discuss some introductory steps to assist CLMs to adopt Aboriginal Land Care practices in Crown Land Reserve management.


Waste Less, Save More, Take Action

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The environment is changing, and Crown Land Managers are among those on the front lines of mounting a response. In this webinar we'll outline what it means to join the circular economy, and how and why we need to push towards net zero emissions.

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